Online Registration FAQs

Created by Matilda Afi Mawushie Honyah, Modified on Tue, 06 Sep 2022 at 03:45 PM by Matilda Afi Mawushie Honyah

Q. What do I do if my ID cannot be verified?

A: Kindly select, "I have another ID, Verify me at NSS Regional Office" and then upload a picture of your ID to proceed with the registration. 

Upload any Identification Card*

(Recommended Width: 380px By Length: 260px ; Max file Size: 1.5MB )

N.B. You would require further verification on your ID by NSS at the regional office during posting. Recommended Width: 380px By Length: 260px ; Max file Size: 1.5MB

Q: My registration status reads, “On hold, failed authentication”, what do I do to resolve this?

A: This often happens when the identity of the personnel or the details submitted is questionable.

To resolve this issue, Print out the online registration form and attach a National ID (Voters ID, drivers license or Passport) and submit it to the regional or Headquarters.

Q: How do I request a correction of course of study or qualification? 

A: Kindly provide a formal letter from your institution authorizing the change. Kindly note the change will only be done when you provide the letter.

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